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Department of Education — Federal Loan Servicers
Need access to contact information for a Department of Education (ED) Servicer? Click on the name of the applicable ED servicer below to obtain its contact information:
If you need help determining who services your federal loan, please log on to the NSLDS website for students or for schools, as appropriate.
If you are still not sure of which servicer to call, contact the Department of Education's Research and Customer Care Center at (800) 433-7327, or email fsa.customer.support@ed.gov for assistance.
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| Aspire Resources Inc.℠ | 503 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
| Phone: (855) 475-3335 Fax: (515) 471-8180 TDD/TTY: (855) 475-4889 Overseas Borrowers: (515) 471-3999 Website: www.AspireResourcesInc.com Email: LoanCounsel@ AspireResourcesInc.com Office Hours: 7:00 a.m. - 7:30 p.m. (CT), Monday through Friday |
Available Payment Methods: Autopay Online Phone U.S. Mail Mail Payments to: U.S. Department of Education Aspire Resources Inc. P.O. Box 530308 Atlanta, GA 30353-0308 |
Phone: (888) 902-6077 Fax: (515) 471-8188 Website: www.AspireResourcesInc.com Email: SchoolSupport@ AspireResourcesInc.com Office Hours: 7:00 a.m. - 6:30 p.m. (CT), Monday through Friday |
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| CornerStone℠ | 502 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
| Phone: (800) 663-1662 Fax: (801) 366-8400 TDD/TTY: (801) 321-7130 Overseas Borrowers: (801) 321-7295 Website: www.MyCornerStoneLoan.org Email: CustomerService@ mycornerstoneloan.org Office Hours: 6:00 a.m. - 9:00 p.m. (MT), Monday through Thursday. 6:00 a.m. - 5:00 p.m. (MT), Friday. 8:00 a.m. - 12:00 p.m. (MT), Saturday. |
Available Payment Methods: Autopay Online Phone U.S. Mail Mail Payments to: U.S. Department of Education CornerStone Education Loan Services P.O. Box 105189 Atlanta, GA 30348-5189 |
Phone: (877)336-7397 Fax: (801) 366-8415 Website: www.MyCornerStoneLoan.org Email: CampusContact@ mycornerstoneloan.org Office Hours: 8:00 a.m. - 5:00 p.m. (MT), Monday through Friday |
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| COSTEP | 510 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
| Phone: (877) 292-8639 Fax: (877) 292-8873 TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance. Overseas Borrowers: (402) 507-5452 Website: www.costep.myedloan.com Email: A borrower must sign in to www.costep.myedloan.com to send a secure email from the Contact Us page Office Hours: 8:00 a.m. - 9:00 p.m. (ET), Monday through Friday |
Available Payment Methods: Autopay Online Phone U.S. Mail Mail Payments to: Department of Education COSTEP Servicing P.O. Box 105540 Atlanta, GA 30348-5540 |
Phone: (877) 292-8639 Fax: (877) 292-8873 Website: www.costep.myedloan.com Email: schools@costep.org Office Hours: 8:00 a.m. - 5:00 p.m. (ET), Monday through Friday |
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| Department of Education Student Loan Servicing Center (ACS) | 577 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
|
Phone: (800) 835-4611 Fax: (315) 738-2232 TDD/TTY: (800) 662-1220 within New York State TDD/TTY: (800) 855-2880 outside New York State Office Hours: 8:00 a.m. - 11:00 p.m. (EST), Monday through Friday |
Available Payment Methods: Contact Servicer for Information Mail Payments to: U.S. Department of Education Direct Loan Payment Center P.O. Box 530260 Atlanta, GA 30353-0260 |
Phone: (800) 835-6511 Office Hours: 8:00 a.m. - 8:30 p.m. (EST), Monday through Friday |
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| Direct Loan Servicing Center (ACS) | 583 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
|
Phone: (800) 848-0979 Fax: (800) 848-0984 TDD/TTY: (800) 848-0983 Overseas Borrowers: (315) 738-6634 Website: www.myedaccount.com Office Hours: 8:00 a.m. - 8:30 p.m. (ET), Monday through Friday |
Available Payment Methods: Autopay Online Phone U.S. Mail Mail Payments to: U.S. Department of Education Direct Loan Payment Center P.O. Box 530260 Atlanta, GA 30353-0260 |
Phone: (888) 877-7658 Website: www.myedaccount.com/schools Office Hours: 8:00 a.m. - 8:30 p.m. (ET), Monday through Friday |
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| EDGEucation Loans | 509 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
|
Phone: (877) 292-7470 Fax: (877) 292-6845 TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance. Overseas Borrowers: (402) 507-5455 Website: www.EDGEucationloans. myedloan.com Email: A borrower must sign in to www.EDGEucationloans. myedloan.com to send a secure email from the Contact Us page Office Hours: 8:00 a.m. - 9:00 p.m. (ET), Monday through Friday |
Available Payment Methods: Autopay Online Phone U.S. Mail Mail Payments to: Department of Education EDGEucation Loans P.O. Box 530315 Atlanta, GA 30353-0315 |
Phone: (877) 292-6759 Fax: (877) 292-6845 Website: www.EDGEucationloans. myedloan.com Office Hours: 8:00 a.m. - 5:00 p.m. (ET), Monday through Friday |
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| ESA/EdFinancial | 501 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
|
Phone: (855) 337-6884 Fax: (865) 692-6348 TDD/TTY: (855) 337-6884 Overseas Borrowers: (855) 337-6884 Website: www.edfinancial.com/DL Contact Us Page: www.edfinancial.com/Contact Office Hours: 8:30 a.m. - 8:00 p.m. (ET), Monday through Thursday. 8:30 a.m. - 6:00 p.m. (ET), Friday |
Available Payment Methods: Autopay Online Phone U.S. Mail Mail Payments to: U.S. Department of Education P.O. Box 105193 Atlanta, GA 30348-5193 |
Phone: (855) 845-1001 Fax: (865) 692-6348 Website: www.edfinancial.com/DLSchools Email: Schools@Edfinancial.com Office Hours: 8:30 a.m. - 8:00 p.m. (ET), Monday through Thursday. 8:30 a.m. - 6:00 p.m. (ET), Friday |
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| EdManage | 505 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
|
Phone: (855) 479-0490 Fax: (855) 479-0487 TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance. Overseas Borrowers: (855) 479-0490 Website: www.EdManage.MyEdLoan.com Email: A borrower must log in to www.EdManage.MyEdLoan.com, click on the "Contact Us" tab, and select the "Secure Email" option. Office Hours: 8:00 a.m. - 9:00 p.m. (ET), Monday through Thursday. 8:00 a.m. - 5:00 p.m. (ET), Friday |
Available Payment Methods: Autopay Online Phone U.S. Mail Mail Payments to: U.S. Department of Education EdManage P.O. Box 105144 Atlanta, GA 30348-5144 |
Phone: (855) 479-0490 Fax: (855) 479-0487 Website: www.EdManage.MyEdLoan.com Email: Schools@edmanage.net Office Hours: 8:00 a.m. - 9:00 p.m. (ET), Monday through Thursday. 8:00 a.m. - 5:00 p.m. (ET) Friday |
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| FedLoan℠ Servicing (PHEAA) | 579 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
|
Phone: (800) 699-2908 Fax: (717) 720-1628 TDD/TTY: (800) 722-8189 Overseas Borrowers: (717) 720-1985 Website: www.myfedloan.org Office Hours: 8:00 a.m. - 9:00 p.m. (ET), Monday through Friday |
Available Payment Methods: Autopay Online Phone U.S. Mail Mail Payments to: U.S. Department of Education FedLoan Servicing P.O. Box 530210 Atlanta, GA 30353-0210 |
Phone: (800) 655-3813 Website: www.myfedloan.org Email: schoolsupport@myfedloan.org Office Hours: 8:00 a.m. - 9:00 p.m. (ET), Monday through Friday |
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| Granite State — GSMR | 504 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
|
Phone: (888) 556-0022 Fax: (603) 227-5415 TDD/TTY: A borrower who is hearing-impaired may e-mail dlcustomerservice@gsmr.org for assistance. Overseas Borrowers: (603) 227-5321 Website: www.gsmr.org Email: dlcustomerservice@gsmr.org Office Hours: 8:00 a.m. - 6:00 p.m. (ET), Monday through Friday |
Available Payment Methods: Autopay Online Phone U.S. Mail Mail Payments to: Contact Servicer for Information |
Phone: (800) 303-8353 Fax: (603) 227-5441 Website: www.gsmr.org Email: schoolcontact@gsmr.org Office Hours: 8:00 a.m. - 5:00 p.m. (ET), Monday through Friday |
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| Great Lakes® Educational Loan Services, Inc. | 581 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
|
Phone: (800) 236-4300 TDD/TTY: (800) 236-4300 Overseas Borrowers: (608) 246-1700 Website: www.mygreatlakes.org Office Hours: 7:00 a.m. - 8:45 p.m. (CT), Monday through Thursday. 7:00 a.m. - 5:45 p.m. (CT), Friday |
Available Payment Methods: Autopay Online Phone U.S. Mail Mail Payments to: Contact Servicer for Information |
Phone: (888) 686-6919 Website: www.mygreatlakes.org Email: clientservices@glhec.org Office Hours: 8:00 a.m. - 6:30 p.m. (CT), Monday through Thursday. 8:00 a.m. - 6:00 p.m. (CT), Friday |
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| KSA Servicing | 508 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
|
Phone: (877) 292-4825 Fax: (877) 292-6462 TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance. Overseas Borrowers: (402) 507-5446 Website: www.ksa.myedloan.com Email: A borrower must log in to www.ksa.myedloan.com, click on the "Contact Us" tab and select "Secure E-mail" to send a secure email to customer service. Office Hours: 9:00 a.m. - 8:00 p.m. (ET), Monday through Thursday. 9:00 a.m. - 5:30 p.m. (ET), Friday |
Available Payment Methods: Contact servicer for information Mail Payments to: Department of Education KSA Servicing P.O. Box 105757 Atlanta, GA 30348-5757 |
Phone: (877) 292-5227 Fax: (877) 292-6462 Website: www.ksa.myedloan.com Office Hours: 9:00 a.m. - 8:00 p.m. (ET), Monday through Thursday. 9:00 a.m. - 5:30 p.m. (ET), Friday. |
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| MOHELA® | 500 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
|
Office Phone: (888) 866-4352 TDD/TTY: (636) 532-5189 Overseas Borrowers: (888) 866-4352 Website: www.mohela.com Office Hours: 8:00 a.m. - 8:00 p.m. (CT), Monday through Thursday. 8:00 a.m. - 5:00 p.m. (CT), Friday |
Available Payment Methods: Autopay Online Phone U.S. Mail Mail Payments to: Contact Servicer for Information |
Phone: (888) 866-4353 Fax: (866) 222-7060 Website: www.mohela.com/schools E-mail: schoolrelations@mohela.com |
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| Nelnet® | 580 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
|
Phone: (888) 486-4722 Fax: (877) 402-5816 TDD/TTY: (888) 486-4722 Overseas Borrowers: (303) 696-3625 Website: www.nelnet.com Office Hours: 24 hours a day, 7 days a week |
Available Payment Methods: Autopay Online Phone U.S. Mail Mail Payments to: U.S. Department of Education P.O. Box 740283 Atlanta, GA 30374-0283 |
Phone: (866) 463-5638 Fax: (888) 274-9876 Website: www.nelnetloanservicing.com Email: ssc@nelnet.net Office Hours: 8:00 a.m. - 8:00 p.m. (ET), Monday through Friday |
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| OSLA Servicing | 506 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
|
Phone: (866) 264-9762 Fax: (855) 813-2224 TDD/TTY: (405) 556-9230 Overseas Borrowers: (405) 556-9200 Website: www.osla.org Email: DLcustserv@osla.org Office Hours: 8:00 a.m. - 5:00 p.m. (CT), Monday through Friday |
Available Payment Methods: Contact servicer for information Mail Payments to: Loan Payment Processing Center P.O. Box 268885 Oklahoma City, OK 73126-8885 |
Phone: (866) 264-9762 Fax: (855) 813-2224 Website: www.osla.org Email: DLcustserv@osla.org Office Hours: 8:00 a.m. - 5:00 p.m. (CT), Monday through Friday |
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| Sallie Mae™ | 578 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
|
Phone: (800) 722-1300 Fax: (866) 266-0178 (within United States) Fax: (570) 706-8563 (outside United States) TDD/TTY: (877) 713-3833 Overseas Borrowers: If toll-free (no cost per call) number cannot be accessed, use (317) 806-0580 (cost per call) Website: www.salliemae.com Office Hours: 8:00 a.m. - 9:00 p.m. (ET), Monday through Thursday. 8:00 a.m. - 8:00 p.m. (ET), Friday |
Available Payment Methods: Autopay Online Phone U.S. Mail Mail Payments to: Contact Servicer for Information |
Phone: (888) 272-4665 Fax: (800) 828-0250 Website: www.opennet.salliemae.com Email: collegeserv@salliemae.com Office Hours: 8:00 a.m. - 5:00 p.m. (all time zones within the continental U.S.), Monday through Friday |
| Servicer Name | NSLDS ED Servicer Code | |
|---|---|---|
| VSAC Federal Loans | 511 | |
| Borrower Contact Information | Payment Options | School Contact Information |
|---|---|---|
|
Phone: (888) 932-5626 Fax: (802) 654-3777 TDD/TTY: (800) 281-3341 Overseas Borrowers: (802) 654-3796 Website: www.VSACFederalLoans.org Email: fedinfo@vsac.org Office Hours: 8:00 a.m. - 6:00 p.m. (ET), Monday through Thursday. 8:00 a.m. - 4:30 p.m. (ET), Friday. |
Available Payment Methods: Bank Bill Pay Service Online Phone U.S. Mail Mail Payments to: Contact servicer for information |
Phone: (888) 307-8722 Fax: (802) 654-3777 Website: www.VSACFederalLoans.org Email: schoolservices@vsac.org Office Hours: 8:00 a.m. - 4:30 p.m. (ET), Monday through Friday. |
Contact information
Note: The contact information provided above is for entities that service federally-owned loans that are held by the U.S. Department of Education (ED). If you are seeking the contact or payment information for a commercially-held federal loan, a private education loan, or both, please contact the holder or servicer of these loans directly.
This website is intended to provide schools and borrowers with comprehensive contact information for ED's Federal Loan Servicers. While this page is updated on a regular basis with information provided by ED, TG does not guarantee the accuracy of this information and encourages schools and borrowers to contact their federal loan servicer directly with any questions. As ED continues to add new loan servicers, schools and borrowers can also find contact information from ED's websites.
Students may access ED's list of servicers by clicking here.
Schools may access ED's list of servicers by clicking here.
