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About Student Loans

 

Department of Education — Federal Loan Servicers


Need access to contact information for a Department of Education (ED) Servicer? Click on the name of the applicable ED servicer below to obtain its contact information:


If you need help determining who services your federal loan, please log on to the NSLDS website for students or for schools, as appropriate.

If you are still not sure of which servicer to call, contact the Department of Education's Research and Customer Care Center at (800) 433-7327, or email fsa.customer.support@ed.gov for assistance.


Servicer Name NSLDS ED Servicer Code
Aspire Resources Inc. 503
Borrower Contact Information Payment Options School Contact Information
Phone: (855) 475-3335
Fax: (515) 471-8180
TDD/TTY: (855) 475-4889
Overseas Borrowers:
(515) 471-3999
Website:
www.AspireResourcesInc.com
Email: LoanCounsel@
AspireResourcesInc.com

Office Hours: 7:00 a.m. - 7:30 p.m. (CT), Monday through Friday
Available Payment Methods:
Autopay
Online
Phone
U.S. Mail

Mail Payments to:
U.S. Department of Education
Aspire Resources Inc.
P.O. Box 530308
Atlanta, GA 30353-0308
Phone: (888) 902-6077
Fax: (515) 471-8188
Website:
www.AspireResourcesInc.com
Email: SchoolSupport@
AspireResourcesInc.com

Office Hours: 7:00 a.m. - 5:30 p.m. (CT), Monday through Friday

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Servicer Name NSLDS ED Servicer Code
CornerStone 502
Borrower Contact Information Payment Options School Contact Information
Phone: (800) 663-1662
Fax: (801) 366-8400
TDD/TTY: (801) 321-7130
Overseas Borrowers:
(801) 321-7295
Website:
www.MyCornerStoneLoan.org
Email:
CustomerService@
mycornerstoneloan.org

Office Hours: 6:00 a.m. - 7:00 p.m. (MT), Monday through Thursday. 6:00 a.m. - 5:00 p.m. (MT), Friday.
Available Payment Methods:
Autopay
Online
Phone
U.S. Mail

Mail Payments to:
U.S. Department of Education
CornerStone Education Loan Services
P.O. Box 105189
Atlanta, GA 30348-5189
Phone: (877)336-7397
Fax: (801) 366-8415
Website:
www.MyCornerStoneLoan.org
Email:
CampusContact@
mycornerstoneloan.org

Office Hours: 8:00 a.m. - 5:00 p.m. (MT), Monday through Friday

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Servicer Name NSLDS ED Servicer Code
EC SI Federal Perkins Loan Servicer 529
Borrower Contact Information Payment Options School Contact Information
Phone: (866) 313-3797
Fax: (412) 490-7498
TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.
Overseas Borrowers:
(866) 313-3797
Website: www.efpls.com
Office Hours: 8:00 a.m. - 8:00 p.m. (ET), Monday through Friday.
Available Payment Methods:
U.S. Mail

Mail Payments to:
Department of Education
ECSI Federal Perkins Loan Servicer
P.O. Box 105765
Atlanta, GA 30348-5765
Phone: (866) 313-4130
Fax: (412) 490-7498
Email: Clientsupport@efpls.com
Office Hours: 8:00 a.m. - 8:00 p.m. (ET), Monday through Friday.

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Servicer Name NSLDS ED Servicer Code
ESA/EdFinancial 501
Borrower Contact Information Payment Options School Contact Information
Phone: (855) 337-6884
Fax: (865) 692-6348 or (865) 692-6349
TDD/TTY: (855) 337-6884
Overseas Borrowers: (855) 337-6884
Website: www.edfinancial.com/DL
Contact Us Page: www.edfinancial.com/Contact
Office Hours: 8:00 a.m. - 8:30 p.m. (ET), Monday through Thursday. 8:00 a.m. - 6:00 p.m. (ET), Friday
Available Payment Methods:
Autopay
Online
Phone
U.S. Mail

Mail Payments to:
U.S. Department of Education
P.O. Box 105193
Atlanta, GA 30348-5193
Phone: (855) 845-1001
Fax: (865) 692-6378
Website: www.edfinancial.com/DLSchools
Email: Schools@Edfinancial.com
Office Hours: 8:00 a.m. - 8:30 p.m. (ET), Monday through Thursday. 8:00 a.m. - 6:00 p.m. (ET), Friday

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Servicer Name NSLDS ED Servicer Code
FedLoan Servicing (PHEAA) 579
Borrower Contact Information Payment Options School Contact Information
Phone: (800) 699-2908
Fax: (717) 720-1628
TDD/TTY: (800) 722-8189
Overseas Borrowers: (717) 720-1985
Website: www.myfedloan.org
Office Hours: 8:00 a.m. - 11:00 p.m. (ET), Monday through Thursday. 8:00 a.m. - 9:00 p.m. (ET), Friday.
Available Payment Methods:
Autopay
Online
Phone
U.S. Mail

Mail Payments to:
U.S. Department of Education
FedLoan Servicing
P.O. Box 530210
Atlanta, GA 30353-0210
Phone: (800) 655-3813
Fax: (717) 720-1628
Website: www.myfedloan.org
Email: schoolsupport@myfedloan.org
Office Hours: 8:00 a.m. - 9:00 p.m. (ET), Monday through Friday

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Servicer Name NSLDS ED Servicer Code
Granite State — GSMR 504
Borrower Contact Information Payment Options School Contact Information
Phone: (888) 556-0022
Fax: (603) 227-5415
TDD/TTY: A borrower who is hearing-impaired may e-mail dlcustomerservice@gsmr.org for assistance. A borrower who is hearing-impaired may also use the 711 Telecommunications Relay Service for assistance.
Overseas Borrowers: (603) 227-5321
Website: www.gsmr.org
Email: dlcustomerservice@gsmr.org
Office Hours: 8:00 a.m. - 6:00 p.m. (ET), Monday through Friday
Available Payment Methods:
Autopay
Online
Phone
U.S. Mail

Mail Payments to:
U.S. Department of Education
P.O. Box 105291
Atlanta, GA 30348-5291
Phone: (800) 303-8353
Fax: (603) 227-5441
Website: www.gsmr.org
Email: schoolcontact@gsmr.org
Office Hours: 8:00 a.m. - 5:00 p.m. (ET), Monday through Friday

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Servicer Name NSLDS ED Servicer Code
Great Lakes® Educational Loan Services, Inc. 581
Borrower Contact Information Payment Options School Contact Information
Phone: (800) 236-4300
Fax: (800) 375-5288
TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.
Overseas Borrowers: (608) 246-1700
Website: www.mygreatlakes.org
Office Hours: 7:00 a.m. - 9:00 p.m. (CT), Monday through Friday.
Available Payment Methods:
Autopay
Online
Phone
U.S. Mail

Mail Payments to:
Contact Servicer for Information
Phone: (888) 686-6919
Fax: (866) 632-0590
Website: www.mygreatlakes.org
Email: clientservices@glhec.org
Office Hours: 8:00 a.m. - 6:30 p.m. (CT), Monday through Thursday. 8:00 a.m. - 6:00 p.m. (CT), Friday

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Servicer Name NSLDS ED Servicer Code
MOHELA® 500
Borrower Contact Information Payment Options School Contact Information
Office Phone: (888) 866-4352
Fax: (866) 222-7060
TDD/TTY: A borrower who is hearing-impaired may use the 711 Telecommunications Relay Service for assistance.
Overseas Borrowers: (636) 532-0600
Website: www.mohela.com
Office Hours: 8:00 a.m. - 8:00 p.m. (CT), Monday through Thursday. 8:00 a.m. - 5:00 p.m. (CT), Friday
Available Payment Methods:
Autopay
Online
Phone
U.S. Mail

Mail Payments to:
Contact Servicer for Information
Phone: (888) 866-4353
Fax: (866) 222-7060
Website: www.mohela.com/schools
E-mail: schoolrelations@mohela.com
Office Hours: 8:00 a.m. - 8:00 p.m. (CT), Monday through Thursday. 8:00 a.m. - 5:00 p.m. (CT), Friday.

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Servicer Name NSLDS ED Servicer Code
Nelnet® 580
Borrower Contact Information Payment Options School Contact Information
Phone: (888) 486-4722
Fax: (877) 402-5816
TDD/TTY: A borrower who is hearing-impaired may "Web Chat" with a representative by visiting the Web site and clicking on "Chat Now."
Overseas Borrowers: (303) 696-3625
Website: www.nelnet.com
Office Hours: 24 hours a day, 7 days a week
Available Payment Methods:
Autopay
Online
U.S. Mail

Mail Payments to:
Contact Servicer for Information
Phone: (866) 463-5638
Fax: (888) 274-9876
Website: www.nelnetloanservicing.com
Email: ssc@nelnet.net
Office Hours: 8:00 a.m. - 8:00 p.m. (ET), Monday through Friday

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Servicer Name NSLDS ED Servicer Code
OSLA Servicing 506
Borrower Contact Information Payment Options School Contact Information
Phone: (866) 264-9762
Fax: (855) 813-2224
TDD/TTY: (405) 556-9230
Website: www.osla.org
Email: DLcustserv@osla.org
Office Hours: 8:00 a.m. - 5:00 p.m. (CT), Monday through Friday
Available Payment Methods:
Autopay
Online
U.S. Mail

Mail Payments to:
U.S. Department of Education
P.O. Box 530278
Atlanta, GA 30353-0278
Phone: (405) 556-9224
Fax: (405) 415-4424
Website: www.osla.org
Email: dlss@osla.org
Office Hours: 8:00 a.m. - 5:00 p.m. (CT), Monday through Friday

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Servicer Name NSLDS ED Servicer Code
Sallie Mae™ 578
Borrower Contact Information Payment Options School Contact Information
Phone: (800) 722-1300
Fax: (866) 266-0178 (within United States)
Fax: (570) 706-8563 (outside United States)
TDD/TTY: (877) 713-3833
Overseas Borrowers: If toll-free (no cost per call) number cannot be accessed, use (317) 806-0580 (cost per call)
Website: www.salliemae.com/FederalLoans
Office Hours: 8:00 a.m. - 9:00 p.m. (ET), Monday through Thursday. 8:00 a.m. - 8:00 p.m. (ET), Friday
Available Payment Methods:
Autopay
Online
Phone
U.S. Mail

Mail Payments to:
Sallie Mae - U.S. Department of Education
P.O. Box 740351
Atlanta, GA 30353-0351
Phone: (888) 272-4665
Fax: (800) 828-0250
Website: www.salliemae.com/EdServicing
Email: collegeserv@salliemae.com
Office Hours: 8:00 a.m. - 8:00 p.m. (ET), Monday through Friday

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Servicer Name NSLDS ED Servicer Code
VSAC Federal Loans 511
Borrower Contact Information Payment Options School Contact Information
Phone: (888) 932-5626
Fax: (802) 654-3777
TDD/TTY: (800) 281-3341
Overseas Borrowers:
(802) 654-3796
Website: www.VSACFederalLoans.org
Email: fedinfo@vsac.org
Office Hours: 8:00 a.m. - 6:00 p.m. (ET), Monday through Thursday. 8:00 a.m. - 4:30 p.m. (ET), Friday.
Available Payment Methods:
Bank Bill Pay Service
Online
Phone
U.S. Mail

Mail Payments to:
U.S. Department of Education
P.O. Box 530815
Atlanta, GA 30353-0815
Phone: (888) 307-8722
Fax: (802) 654-3777
Website: www.VSACFederalLoans.org
Email: schoolservices@vsac.org
Office Hours: 8:00 a.m. - 4:30 p.m. (ET), Monday through Friday.

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Contact information

Note: The contact information provided above is for entities that service federally-owned loans that are held by the U.S. Department of Education (ED). If you are seeking the contact or payment information for a commercially-held federal loan, a private education loan, or both, please contact the holder or servicer of these loans directly.

This website is intended to provide schools and borrowers with comprehensive contact information for ED's Federal Loan Servicers. While this page is updated on a regular basis with information provided by ED, TG does not guarantee the accuracy of this information and encourages schools and borrowers to contact their federal loan servicer directly with any questions. As ED continues to add new loan servicers, schools and borrowers can also find contact information from ED's websites.

Students may access ED's list of servicers by clicking here.

Schools may access ED's list of servicers by clicking here.



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