2009 Annual Gulf Coast Consortium Community College Forum
Want to know more about the Center for Financial Aid Policy in Community Colleges? Contact Donna Smith at (800) 252-9743, ext. 6780, or send an email to CommunityCollegesCenter@
tgslc.org.
Agenda
| 8:30 a.m. | Registration |
| 9:00 a.m. | Welcome and opening remarks Robert Merino, Financial Aid Services Director, San Jacinto College |
| 9:15 a.m. | State update Jane Caldwell, Director of Grants and Special Programs, Texas Higher Education Coordinating Board |
| 10:30 a.m. | Break |
| 10:45 a.m. | Federal Update Laura Kowalski, Assistant Manager, Policy & Regulatory Affairs, TG |
| 12:00 p.m. | Lunch |
| 1:00 p.m. | Default Aversion Elena Olivier, Financial Aid Services Coordinator, San Jacinto College |
| 2:00 p.m. | Break |
| 2:15 p.m. | Best Practices in Customer Service Darron Grussendorf, Sr. Trainer, Corporate Learning & Development, TG |
| 3:30 p.m. | Closing comments and evaluations |
| 4:00 p.m. | Adjourn |
