Have questions about the federal or state student aid programs, or TG services? Contact TG Customer Assistance at (800) 845-6267 or firstname.lastname@example.org.
Want a helpful resource on admissions and financial aid? The Texas Financial Aid Information Center (TFAIC) is a free public service available to all Texas students and families wanting to pursue a higher education.
You may also reach TFAIC representatives via email at TXFinAidInfo@tgslc.org.
TG promotes educational access and success so that students can realize their college and career dreams. As a public, nonprofit corporation, TG offers resources to help students and families plan and prepare for college, learn the basics of money management, and repay their federal student loans.
Learn more about TG's initiatives from our corporate video.
Refer students to TG's Adventures in Education (AIE™) website
TG maintains the AIE website to provide students and families with helpful college planning advice, financial aid information, and career guidance.
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TG publishes the Shoptalk blog to help you foster student success in higher education. With each post, Shoptalk offers timely news and resources on issues important to you, including financial aid, student outreach, enrollment management, financial literacy, default aversion, and industry training.
TG collaborates with multiple state and federal agencies to facilitate student success in higher education. Below are summaries and related resources, where applicable, on several initiatives borne out of, or mutually beneficial to, those collaborations.
In collaboration with the Texas Higher Education Coordinating Board, TG administers the Texas Financial Aid Information Center (TFAIC). This is a toll-free public service call center available to all Texas students and families wanting to pursue a higher education. TFAIC can be reached at 1-888-311-8881.
As an enthusiastic administrator of the federal Teacher Loan Forgiveness Program, TG works with the Texas Education Agency (TEA) and similar agencies in other states to help eligible borrowers throughout their qualifying service and during the process of applying for loan forgiveness.
TG has several memoranda of understanding with fellow organizations and agencies that have common goals related to student success in higher education.
TG prides itself in offering numerous collaboration opportunities, soliciting input from schools, lending institutions, organizations, and agencies to improve its offerings and services to the higher education community.
TG conducts outreach and awareness activities through the TG Ambassador Program. TG team members, or "Ambassadors," attend financial aid fairs, college nights, and college preparation workshops at high schools, colleges, community centers, and faith-based venues. Ambassadors speak to parents and students about the benefits of a postsecondary education, direct them to resources, explain the financial aid and admissions processes, and present TG's message that higher education is both accessible and achievable.
TG has created the awareness program Adventures In Education (AIE™, available at www.AIE.org) that helps students plan and complete their journey through higher education. By providing a website and other free resources to students, parents, counselors, and educators, AIE encourages individuals to discover and pursue educational opportunities. AIE promotes a better tomorrow by preparing students and families for the adventure today.
TG has created a Counselors and Principals page with additional resources that you may find helpful or applicable to your agency's scope of service.