Default Aversion Consultants
For more information, send an e-mail to:
TG Default Aversion
defaultaversion@tgslc.org
TG's default aversion team provides you with products, services, and training to help you ensure that your students understand their financial obligations to successfully complete their FFELP loan repayment.
TG's default aversion consultants work with you to find the best strategies to meet your default aversion goals.
Shelia Dunlap
Assistant Vice President, Default Prevention
Shelia has 27 years of financial aid and customer service experience. She began her career as a college work-study student. In April 1985, she began working at TG where, over a span of almost three decades, she has been involved in originations, loan servicing, customer service, collections and call center operations.
In her current capacity as assistant vice president of default prevention, she is responsible for a call center of 90+ team members who provide default prevention counseling as well as other related services. Shelia co-spearheaded the development of TG's comprehensive default aversion and debt management programs and the TG financial literacy program, Positive+Balance™. In addition, her efforts with these programs have helped bring TG to national prominence for assisting schools in the default prevention and debt management arena.
Shelia can be reached at (800) 252-9743, ext. 4642, or by e-mail at shelia.dunlap@tgslc.org.
Rett Anderton
Default Aversion Consultant
Rett joined TG in April 2007 with a varied background in the higher education industry. His previous experience includes serving as a registrar at an allied health school and overseeing NCAA compliance in the financial aid office at Texas Tech University. Prior to joining TG, Rett’s managed the customer service team at Texas Tech.
While at Texas Tech, Rett played a key role in creating the campus’s default aversion program. This venture included forming a standing committee dedicated to promoting default aversion and increasing student loan awareness.
At TG, Rett works extensively with schools to promote TG’s default aversion initiative including TG’s Positive+Balance™ program.
Rett can be reached at (800) 252-9743, ext. 4765, or by e-mail at rett.anderton@tgslc.org.
Joe Braxton
Senior Default Aversion Consultant
Joe joined TG in June 1999 with seven years of student loan experience. He began his career as a student worker at the University of North Texas, and then joined the financial aid staff at the University of Texas at Brownsville and then at Texas State Technical College in Harlingen.
As TG's Senior Default Aversion Consultant, Joe plays a leading role in the development of TG's default aversion program, which assists institutions initiate campus-wide default management plans. Joe continues to promote proactive default aversion and improve TG's default aversion program.
Joe draws upon his own school experience, allowing him to bring the school's perspective to the default arena.
Joe can be reached at (800) 252-9743, ext. 4696, or by e-mail at joe.braxton@tgslc.org.
Cindy Marrs
Default Aversion Consultant
Cindy joined TG in November 2005 with nine years of experience as a financial aid counselor at The University of Texas at Austin (UT Austin). While at UT Austin, she managed the Community Service Work-Study program, and led the development of the AmericaReads/AmericaCounts tutoring initiative.
At TG, Cindy assists schools in developing and implementing effective default prevention strategies, and provides borrowers with entrance and exit counseling and training on managing student loan repayment. She has also represented TG on Mapping Your Future®, providing expertise in developing loan counseling and financial aid resources.
Cindy can be reached at (800) 252-9743, ext. 4874, or by e-mail at cynthia.marrs@tgslc.org.
