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Government Service


Federal Service

Federal Student Loan Guarantor

For the past 35 years, TG has been a designated Federal Family Education Loan Program (FFELP) guarantor. The FFELP is a government-sponsored program that, through June 30, 2010, provided low-interest loans to help students and their parents pay for education beyond high school.

Under the program, TG reviewed loan applications and guaranteed loans, the federal government subsidized and reinsured the loans, and borrowers repay the loans. Although FFELP originations ceased effective June 30, 2010, TG continues to provide life-of-the-loan support for TG-guaranteed loans.

FEDERAL FIDUCIARY

TG maintains a strong financial position, and is entrusted by the federal government to maintain a Federal Fund and an Operating Fund that are, and have been, among the most secure of all federal guarantors. TG is a high-performing and reliable fiduciary of government agency funds.

OMBUDSMAN SERVICES

TG was the first guarantor (in 1994) to create the Office of the Ombudsman to help borrowers resolve issues that have not been resolved during the normal course of business. The Ombudsman provides direction and guidance to help borrowers secure the information they need to resolve concerns regarding their loans.

LOAN FORGIVENESS PROGRAM ADMINISTRATOR

TG enthusiastically administers the federal Teacher Loan Forgiveness Program. We work with elementary, secondary, and postsecondary educational institutions; state agencies; and student loan borrowers to help eligible candidates throughout their qualifying service and during the process of applying for loan forgiveness.

CONTACT US

Have questions about TG services? Contact TG Program Analysis by phone at (800) 845-6267 or by email at TGcares@tgslc.org.

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