Lender and School Advisory Committees

Meeting Agenda: November 13, 2008

9:30 a.m.	Opening Remarks — Sue McMillin, President/CEO, TG
9:40 a.m.	Housekeeping — LSA Co-chairs Introduction of new members Set meeting dates for remainder of FY 2009 (Please bring 2009 calendars) Approval of 08/07/08 Discussion Notes LSA Charter revision update
9:55 a.m.	Recap — Kim Alexander, Vice President, Customer Focus, TG LSA Orientation 2008 LSA Chair Report to TG Board — September, 2008
10:05 a.m.	Federal and Regulatory Update — Carol Lindsey, Vice President, Policy and Compliance, TG; Laura Kowalski, Assistant Team Manager, Policy and Regulatory Affairs, TG; George Torres, Assistant Vice President, Congressional and Legislative Relations, TG
11:05 a.m.	Break
11:15 a.m.	Lender of Last Resort Discussion — Rinn Harper, Vice President, Operations, TG; Carol Lindsey, Vice President, Policy and Compliance, TG
11:30 a.m.	Lunch
12:00 p.m.	School and Lender breakouts Ensuring Continued Access to Student Loans Act (ECASLA) Impacts, Lender and school groups NASFAA's National Conversation Initiative (NCI), School group Lender and Guarantor attendance at college fairs, Lender group
12:45 p.m.	Recap of Breakouts — LSA Co-chairs
1:15 p.m.	LSA Feedback and Input Demand for Student Aid Report preview — Jeff Webster, Assistant Vice President, Research and Analytical Services, TG TG Customer Satisfaction Survey TG Strategic Planning Process for FY 09 — Kara Thompson, Assistant Vice President, Strategic Planning and Development, TG TG Training Conference, April 22-24, 2009 — Vickie Tanner, Assistant Vice President, Product Training, TG
2:00 p.m.	Product Updates — Paul Lewis, Director, Product Management, TG AdvanTG Web™ Change Transaction Redesign Central Disbursing Agent (CDA) Electronic Funds Transfer Best Practices Electronic signature List Assist^SM Financial Literacy — Margie Harvey, Market Strategist, TG
2:30 p.m.	Open Forum and Closing Comments — LSA Co-chairs Solicit agenda items for next meeting