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AdvanTG Web™
Enhancements
A series of new features in TG Loans By Web™ (LBW)
LBW allows schools to automatically send an e-mail to students and parents that notifies them when their loan certification has been posted and directs them to the LBW Web site to complete their loan award. LBW now offers schools the ability to send reminder e-mails — at intervals of one to 30 days — to students and parents who have not yet completed their LBW certification. Schools also can customize the text of each message that is sent, as well as create separate messages for students, parents, and school-certified or borrower-initiated processing flows.
Another new feature to the LBW automated e-mail process is the 'E-mail Notification Report' available through the 'Application/Loan' tab in the Reporting section of LBW. This report tracks e-mail notification receipts for students and parents. The report alerts you to students and parents who did not receive an e-mail notification, and who may require another means of notification to complete their LBW award.
Additionally, LBW schools now can control how often borrowers must complete online entrance counseling through the Mapping Your Future Web site. Schools can set a query range from one day to seven years. If the borrower has not completed online entrance counseling in Mapping Your Future within that date range, he or she will be required to complete entrance counseling requirements.
The new LBW electronic signature, or "e-sign" process, offers students and parents the flexibility to electronically sign a loan prior to guarantee — even through the borrower-initiated flow. Also new in the e-sign process is the display of the lender name and guarantee date on the e-sign reprint screen to help students and borrowers through the e-sign process.
Finally, you will no longer have to re-certify a loan because the student declined or reduced the award amount in LBW. Two LBW features have been added to address this specific issue. First, a pop-up box asking the borrower to affirm his or her change appears when a student or parent tries to reduce the school-certified amount. Second, schools now have the ability to re-post a declined LBW certification by going to the List Application screen in AdvanTG Web, selecting the declined application, and clicking the 'Save' button. This will re-post the certification in LBW for the student or parent to complete and accept.
Convenience of an MPN tracking report
The new MPN tracking report provides a concise, effective method of viewing whether a loan has a valid MPN. Schools now have the ability to view the lender status of a PLUS or Stafford MPN. This report includes all loans in AdvanTG Web, including those not guaranteed by TG.
Flexibility with Change Transaction Reports
AdvanTG Web offers two new options for generating Change Transaction reports. The first option allows schools to generate change transaction reports by 'loan type.' Reports that offer the new loan type option include:
- Change Transaction Detail Report
- Change Transaction Receive Report
- Change Transaction Response Summary
- Check Register (for schools)
- Pending/Non EFT Cancellation Report (for lenders)
The loan type selection will help you to manage and reconcile the change transaction processes by isolating FFELP and alternative loan transactions, and by providing additional reporting flexibility. For example, you could generate a change transaction report for alternative loans only to help reconcile the return of funds through TG's Central Disbursing Agent process.
The second reporting option now available for change transaction reports is the "Non TG" checkbox. This option provides a quick and easy way to isolate transactions that were submitted for processing to another guarantor and is useful for customers who process with multiple service providers.
Optimization of Application Information Report
The Application Information Report has been refined so that the borrower's first name, last name, and social security number are displayed on the header of the report. The report also will not display subsections when there is no data within that subsection. For example, the reference section will not display when there is no reference data on the application.
Flexibility of Print Note feature
The ‘Print Note’ feature in AdvanTG Web now has the capability to print Stafford and PLUS Master Promissory Notes regardless of guarantor. This also is true for common PLUS promissory notes, which may need to be printed for archive or historical review purposes. In addition, notes guaranteed through another guarantor are printed without the TG logo.
Enhancements to Message Board
AdvanTG Web now will determine if you have previously viewed a particular message and prevent that same message from auto-displaying on your next login. This eliminates the inconvenience of viewing the same message repeatedly when logging in to AdvanTG Web. The message will still be viewable through the 'Message Board' link or tab under the 'Application/Loans' and 'Reporting' menus.
In addition, TG now can post messages to specific audiences on the Message Board instead of distributing them to all AdvanTG Web users. This means that only messages directly applicable to your institution will be displayed when logging in to AdvanTG Web, or when viewing them through the 'Message Board' links.
New editing tools for IDA and ESR letters
Editing your IDA and ESR letter templates now is much easier. Schools can make formatting changes to templates in a more intuitive and user-friendly manner by using options similar to word processing program editing toolbars. Whether you are inserting your school logo or printing on letterhead, you can do so in a couple of simple, easy steps.
The new editing tool enables you to:
- Use your own letterhead or upload your logo;
- Modify left and right margins more easily;
- Upload logos from within the template;
- Use basic editing buttons, including bullets;
- Add additional lines in the letter template more easily; and,
- Preview your letters prior to printing.
To improve navigation, the 'Manage Letter Templates' link also has been added to the 'IDA Reporting' tab.
Relocation of AdvanTG Web Security Form
This security form is now available only within TG’s AdvanTG Web Institution Administration screen.
More information
To learn more about any of the enhancements, please contact your TG school consultant, national account representative, or TG's product support team at (800) 332-1455, or by e-mail at product.support@tgslc.org.
TG Product Support
(800) 332-1455
product.support@tgslc.org
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