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AdvanTG Web™

For technical support, contact:

TG Product Support
(800) 332-1455
product.support@tgslc.org

Real Time Access (RTA)

TG’s Real Time Access (RTA) application allows schools, lenders, and servicers to perform a variety of functions. RTA is your connection to TG’s mainframe accessed via AdvanTG Web™. With RTA, you can inquire and modify your applications and loans. You can view and/or update:

  • Pending applications for guarantee
  • Scheduled disbursement dates and amounts
  • Loan period begin and end date
  • Borrower demographic information (street address as well as e-mail address)
  • EFT disbursements
    • Schools can modify a disbursement status from "hold" to "release" (or vice versa)
    • Lenders can cancel disbursements or loans

RTA will also enable you to:

  • Track and/or update borrower MPN status
  • View borrower loan history information
  • Request revised disclosure statements
  • Search schools, lenders, or servicers using either the institution’s ED ID, name, or city
  • Review disbursement information including non-TG FFELP and alternative disbursement information

To find out more about how Real Time Access can help improve your student loan processes, contact TG product support at (800) 332-1455, or send an e-mail message to product.support@tgslc.org.

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