Integrated Default Assistant™ (IDA™)

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(800) 332-1455
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Enhance your default prevention efforts with TG's Integrated Default Assistant (IDA).

Offered free to schools, IDA provides a versatile tool for tracking and managing TG cohort default rate performance. Using IDA, customers can access reports to identify borrowers who are delinquent and who are at-risk of defaulting on their guaranteed student loans and Direct Loans, run pre-formatted letters or e-mail messages, and search a database of information.

Major features

Helps schools with their default aversion efforts (for TG loans).
Provides pre-formatted, adaptable reports that can be downloaded or printed, as well as a versatile query feature for identifying borrowers who are delinquent and who are at- risk of defaulting on their guaranteed student loans.
Offers a letter-writing tool that allows schools to communicate using printed correspondence or by e-mail with borrowers past due on payments or at risk of defaulting on their guaranteed student loans.

Tools to help you manage default

Identify and communicate with borrowers who are delinquent and who are at-risk of defaulting on their guaranteed student loans based on pre-defined attributes, including the borrower's last enrollment status and highest academic level achieved.
Focus default prevention efforts on specific risk factors — especially beneficial to high-volume schools.
Identify borrowers based on loan delinquency.
Generate letters in English only, Spanish only, or with an English front page and a Spanish back page.
Print correspondence or send e-mail to borrowers.

Reports
IDA provides pre-formatted statistical reports, which can be used to monitor cohort default and delinquency rates, identify trends, and review delinquency for a given cohort year.

Query
IDA offers a versatile query feature that helps schools identify and communicate with borrowers whose guaranteed loans or Direct Loans are delinquent and at risk of default.

Letter-writing component
IDA's letter writing component generates print correspondence or e-mail to communicate with borrowers at risk of default.

Find out more
To learn more about IDA, contact your account executive at (800) 252-9743, or send an e-mail message to relationship.management@tgslc.org.