For technical support, contact:
TG Product Support
Integrated Default Assistant℠ (IDA℠), TG's default management application, is a multipurpose tool that helps schools: track their cohort default rate performance, predict which borrowers have loans at risk of default, manage borrower demographic data, and communicate with targeted borrowers.
IDA has the ability to import and summarize delinquent loan data from multiple sources, providing a complete institutional picture of student loan delinquency.
IDA allows you to import data from multiple sources, and to create reports to better track and manage borrower loan delinquency. With IDA you can:
IDA also allows you to communicate with specific borrowers, including borrowers with loans at risk of default, using letter and email templates. With IDA, you are able to:
Use IDA to manage demographic data for borrowers with delinquent loans, and document the most recent actions taken on accounts. You can:
Users view IDA and other TG resources through myTG℠, TG's Web-based portal for schools. The myTG portal simplifies navigation for users, presenting resources and information by category such as "Default Prevention" and "Financial Literacy." Self-service features allow users to view and revise account data, including contact information. Schools also update passwords and view user access permissions.
TG offers IDA at no cost to Texas colleges, and to certain colleges outside of Texas that have borrowers with TG-guaranteed loans. Contact your account executive for more details.