For more information, contact:
TG Loan Guarantee Operations
P.O. Box 83100
Round Rock, TX 78683-3100
Fax: (512) 336-4777
(800) 446-5616 or
(512) 219-4959
lgo.helps@tgslc.org

Edit Code	Title of Edit	Edit Description	Lender Resolution	Resolve Via Real-Time Access*
B01	Incomplete Borrower Name	The borrower’s first or last name is missing.	Please provide LGO with written documentation disclosing the borrower’s complete name. In the event that the borrower has a single first or last name, please submit written notification of this circumstance to LGO.	Yes
B03	Incomplete Borrower Address	The street, city, state, or zip code is missing.	Please provide LGO with written or verbal notification of the borrower’s complete address information.	Yes
B04	Invalid State Abbreviation in Borrower Address	The residence state code is missing or invalid according to TG's State Code Table.	Please provide LGO with written or verbal notification of the borrower’s correct address information.	Yes
B06	Illogical Foreign Country in Borrower Address	The foreign country code is not valid according to TG’s Country Code table.	Please provide LGO with written or verbal notification of the borrower’s correct address information.	Yes
G01	Inconsistent Borrower SSN	The borrower may currently have a loan on TG’s system under a different SSN.	Please provide LGO with a copy of the borrower’s SSN card for verification.	Yes
G02	Inconsistent Borrower Name	The borrower’s SSN currently exists on TG’s system with a different first and/or last name.	If the name or SSN provided is incorrect, please provide LGO with written documentation disclosing the borrower’s correct name or SSN, or If the borrower’s last name has changed due to marriage or divorce, please contact LGO to confirm the correct name, or If the borrower’s name has been legally changed due to another reason, please provide LGO with legal name change documentation, or If the SSN provided is correct, and the SSN on TG’s system is incorrect, please provide LGO with a copy of the borrower’s SSN card for verification.	Yes
G04	Inconsistent Co-Borrower SSN	The co-borrower may currently have a loan on TG’s system under a different SSN.	Please provide LGO with a copy of the borrower’s SSN card for verification.	Yes
G09	Duplicate Loan	TG’s system indicates the borrower has a previous Consolidation loan with the same loan amount.	If the application was submitted in error, please contact LGO, or LGO will contact the lender if additional information is needed to complete loan guarantee processing.	No
G15	Ineligible Lender ID	The lender ID provided is not recognized as eligible for participation with TG at this time.	If the lender ID was entered incorrectly, please provide LGO with written documentation disclosing the correct lender ID, or LGO will contact the lender if additional information is needed to complete loan guarantee processing.	Yes
G21	Duplicate Application	TG’s system indicates that an identical Consolidation loan application may exist.	If the application was submitted in error, please contact LGO, or LGO will contact the lender if additional information is needed to complete loan guarantee processing.	No
G80	Priority Processing Flag	The borrower’s application requires further TG review prior to loan guarantee processing.	LGO will contact the lender if additional information is needed to complete loan guarantee processing.	No
G81	Priority Processing Flag	The co-borrower’s application requires further TG review prior to loan guarantee processing.	LGO will contact the lender if additional information is needed to complete loan guarantee processing.	No
L30	Contact TG for Information	Loan request received. Contact TG for information.	LGO will contact the lender if additional information is needed to complete loan guarantee processing.	No
N01	Incomplete Co-Borrower Name	The co-borrower’s first or last name is missing.	Please provide LGO with written documentation disclosing the co-borrower’s complete name. In the event that the co-borrower has a single first or last name, please submit written notification of this circumstance to LGO.	Yes
N02	Borrower SSN is Equal to Co-Borrower SSN	Both the borrower and the co-borrower have reported the same SSN.	Please provide LGO with a copy of the SSN cards for both the borrower and the co-borrower.	Yes
N06	Incomplete Co-Borrower Address	The street, city, state, or zip code is missing.	Please provide LGO with written or verbal notification of the co-borrower’s complete address information.	Yes
N08	Inconsistent Total Consolidation Loan Amount	The sum of the underlying loan amounts do not equal the total Consolidation loan amount.	If the underlying loan amounts provided are incorrect, please provide LGO with written documentation disclosing the correct underlying loan amounts, or If the underlying loan amounts provided are correct, please provide LGO with written documentation of the correct total Consolidation loan amount.	Yes
N09	Incomplete Requested Loan Amount	The requested loan amount is missing.	Please provide LGO with written documentation disclosing the correct requested loan amount.	Yes
N11	Inconsistent Co-Borrower Name	The co-borrower’s SSN currently exists on TG’s system with a different first and/or last name.	If the name or SSN provided is incorrect, please provide LGO with written documentation disclosing the co-borrower’s correct name or SSN, or If the co-borrower’s last name has changed due to marriage or divorce, please contact LGO to confirm the correct name, or If the co-borrower’s name has been legally changed due to another reason, please provide LGO with legal name change documentation, or If the SSN provided is correct, please provide LGO with a copy of the co-borrower’s SSN card for verification.	Yes
N13	Ineligible Lender ID	The lender ID provided is not recognized as an eligible Consolidation loan participant with TG at this time.	If the lender ID provided is incorrect, please provide LGO with written documentation disclosing the correct lender ID, or LGO will contact the lender if additional information is needed to complete loan guarantee processing.	No
N15	Consolidation Loan Maximum Reached	The lender has reached its TG Consolidation loan maximum.	LGO will contact the lender.	No
N16	Invalid Disbursement Date – Agreement End Date	The disbursement date provided is greater than the lender’s Consolidation loan agreement end date.	If the disbursement date provided is incorrect, please provide LGO with written documentation disclosing the correct disbursement date, or If the disbursement date provided is correct, TG cannot guarantee the loan.	Yes
N23	Invalid Lender ID	The lender ID provided is not recognized by TG's system at this time.	If the lender ID provided is incorrect, please provide LGO with written documentation disclosing the correct lender ID, or LGO will contact the lender if additional information is needed to complete loan guarantee processing.	No
N34	Late Reporting	The loan was not reported to TG within twelve months after the disbursement date.	If the disbursement date provided is incorrect, please provide LGO with written documentation disclosing the correct disbursement date, or If the disbursement date provided is correct, TG cannot guarantee the loan.	Yes
N35	Lender Aggregate Limit Amount	TG's system indicates the lender is within ten percent of its TG approved Consolidation aggregate limit amount.	LGO will contact the lender if additional information is required.	No
N36	Invalid Co-Borrower Date of Birth	The co-borrower’s date of birth is missing, invalid, or the co-borrower is less than 17 years of age.	If the date of birth provided is incorrect, please provide LGO with written documentation disclosing the correct date of birth, or If the date of birth provided is correct, please provide LGO with a copy of the co-borrower’s driver’s license, state ID card, or birth certificate, or If the co-borrower is eligible and is less than 17 years of age, please contact LGO.	Yes
N37	Invalid Borrower Date of Birth	The borrower’s date of birth is missing, invalid, or the borrower is less than 17 years of age.	If the date of birth provided is incorrect, please provide LGO with written documentation disclosing the correct date of birth, or If the date of birth provided is correct, please provide LGO with a copy of the borrower’s driver’s license, state ID card, or birth certificate, or If the borrower is eligible and is less than 17 years of age, please contact LGO.	Yes
N38	Illogical Disbursement Date	The disbursement date is prior to 4/15/96 or greater than the current date.	If the disbursement date provided is incorrect, please provide LGO with written documentation disclosing the correct disbursement date, or If the disbursement date provided is correct, TG cannot guarantee the loan.	Yes
N39	Total Consolidation Amount Exceeds $99,999	Consolidation loans that are greater than $99,999 must be manually processed by LGO.	The Consolidation loan information electronically provided by the lender will be deleted from TG’s system. Please provide LGO with a hard copy of the Consolidation loan information for manual loan guarantee processing.	No
N40	Interest Rate Table Reject	TG’s system indicates the interest rate code is missing or may not be listed in TG’s Interest Rate table.	LGO will contact the lender if additional information is needed to complete loan guarantee processing.	No
N41	Invalid Disbursement Date – Agreement Begin Date	The disbursement date provided is less than the lender’s Consolidation loan agreement begin date.	If the disbursement date provided is incorrect, please provide LGO with written documentation disclosing the correct disbursement date, or If the disbursement date provided is correct, TG cannot guarantee the loan.	Yes
N42	Invalid State Abbreviation in Co-Borrower Address	The residence state code is missing or invalid according to TG's State Code Table.	Please provide LGO with written or verbal notification of the co-borrower’s correct address information.	Yes
N43	Illogical Foreign Country in Co-Borrower’s Address	The foreign country code is invalid according to TG’s Country Code table.	Please provide LGO with written or verbal notification of the co-borrower’s correct address information.	Yes
N44	Invalid Total Loan Amount	The sum of the underlying loan amounts must be greater than zero.	Please provide LGO with written documentation disclosing the underlying loan amounts.	Yes
N45	Incomplete Co-Borrower Information	The co-borrower’s name, address, and date of birth are required when the co-borrower’s SSN is present.	Please provide LGO with written documentation disclosing the co-borrower’s complete name, address, and date of birth.	Yes
N46	No Prior Loan Guaranteed by TG	The borrower does not have an existing loan guaranteed by TG.	If the SSN provided is incorrect, please provide LGO with written documentation disclosing the correct SSN.	No
N47	Inconsistent Borrower Date of Birth	The borrower’s date of birth does not match the date of birth on TG’s system.	If the date of birth provided is incorrect, please provide LGO with written documentation disclosing the correct date of birth, or If the date of birth provided is correct, please provide LGO with a copy of the borrower’s driver’s license, state ID card, or birth certificate, or If the borrower is eligible and is less than 17 years of age, please contact LGO.	Yes
N48	No Prior Loan Guaranteed by TG — Borrower Exists on TG’s System as a Student on a Parent PLUS Loan	The borrower does not have an existing loan guaranteed by TG.	If the SSN provided is incorrect, please provide LGO with written documentation disclosing the correct SSN.	No
N49	Inconsistent Co-Borrower Date of Birth	The co-borrower’s date of birth does not match the date of birth on TG’s system.	If the date of birth provided is incorrect, please provide LGO with written documentation disclosing the correct date of birth, or If the date of birth provided is correct, please provide LGO with a copy of the co-borrower’s driver’s license, state ID card, or birth certificate, or If the co-borrower is eligible and is less than 17 years of age, please contact LGO.	Yes
N50	Invalid Alternate Consolidation Lender ID	The Consolidation lender ID provided is not recognized as an eligible alternate Consolidation lender ID on TG's system.	LGO will contact the lender if additional information is needed to complete loan guarantee processing.	No
N51	Spousal consolidation not allowed on or after 7/1/06	Spousal consolidation is not permitted for applications received by the lender on or after 7/1/06.	Please provide LGO with written or verbal notification of the date the lender received the application. If the application was received by the lender prior to 7/1/06, then the loan is eligible for guarantee.	No

* Rejected applications can be resolved electronically through TG’s Real-Time Inquiry/Update via the Web or by contacting TG’s Loan Guarantee Operations at (800) 446-5616. For Real-Time Inquiry/Update information, please call Product Support at (800) 252-9743, ext. 2222.

Last update: November 8, 2006

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