E-mail Encryption Glossary

Clear-Text — Unencrypted e-mail which can be read by the recipient without a key and without entering a username and password. When an e-mail sent from TG is encrypted, a notification e-mail is sent to the recipient in clear-text format with instructions on how to access secure encrypted messages.

Encryption/Decryption — The process by which messages are rendered unreadable as the message is in transit, and are rendered readable after they arrive at the destination.

Key or Encryption Key — The unique code which encrypts and decrypts messages.

NPI or Non-Public Personal Information — Information which is not public and which identifies a specific individual or financial relationship of that individual. Generally, NPI is considered to be Social Security numbers, account numbers, addresses and telephone numbers if they are not listed, names and other identifying information. The definition of what constitutes NPI may vary from state to state, from agency to agency, or from business to business. Subcategories include non-public health information and non-public financial information.