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Shoptalk is published by Texas Guaranteed Student Loan Corporation (TG). Unless specifically noted, the policies and procedures outlined in Shoptalk apply only to loans made under TG's guarantee and not to loans underwritten by other guarantors.

Shoptalk Online 124, September 25, 2001
 

Federal Updates

  • Information to Title IV Participants Regarding the Recent Terrorist Attacks
    First and foremost, TG would like to express its condolences to those families affected by the senseless tragedies perpetrated against our nation on September 11, 2001. It is our sincere hope that the world never again sees such meaningless violence. Second, TG strongly encourages its school, lender, and servicer partners to identify and assist those students and borrowers who have been impacted, directly or indirectly, by the terrorist attacks.
  • Relief for Borrowers Affected by Terrorist Attacks
    On September 17, 2001, the Department of Education (ED) published Dear Partner Letter GEN-01-11 providing guidance for the Federal Family Education Loan Program (FFELP), Federal Direct Loan Program (FDLP), and Federal Perkins Loan Program in response to the recent terrorist attacks on the United States.
  • Institutional Reporting Deadlines
    On September 18, 2001, ED published Dear Partner Letter GEN-01-12, which provides guidance to schools affected by the recent terrorist attacks.
  • Issues Surrounding Military Mobilization
    On September 25, 2001, ED published Dear Partner Letter GEN-01-13, which provides guidance to schools and lenders pertaining to students and borrowers affected by recent military mobilization efforts.
  • Department Stance on Ethnic or Racial Harassment
    In an electronic announcement, Education Secretary Rod Paige stated that the Department of Education is deeply concerned about recent occurrences of harassment and violence against Arab and Muslim Americans.
  • Special NCHELP Disaster Web Page
    The National Council of Higher Education Loan Programs (NCHELP) has developed a special page on its website devoted to maintaining information pertaining to the disasters in New York City, Washington, D.C., and Pennsylvania on September 11, 2001.
  • Title VII and VIII Guidance Issued
    On September 21, 2001, the Department of Health and Human Services issued relief guidance for participants in Title VII and VIII student loan programs due to the September 11, 2001, terrorist attacks.

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Questions about the articles in Shoptalk should be addressed to:
Customer Services
Texas Guaranteed Student Loan Corporation
P.O. Box 83100, Round Rock, TX 78683-3100
(800) 252-9743
(512) 219-5700
(512) 219-4560 speech and hearing impaired

Contributors to this month's edition:
Shelia Dunlap
Darron Grussendorf
Brent Hay
Kelly Kaelin
Laura Kowalski
Laura Lavergne
Art Martinez

Edited and designed by TG Communications.


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