Federal Updates

ED Presents "What's New for 2003-2004"
Looking for the latest information about the 2003-2004 Free Application for Federal Student Aid (FAFSA) processing cycle? You may want to register for the upcoming satellite videoconference from ED's office of Federal Student Aid (FSA) entitled "The FSA Application Processing System: What's New for 2003-2004." The videoconference will be held on October 24, 2002, from 12-2 p.m. CDT.

FY 2000 Cohort Default Rates: In the Mail and on the Web
If you haven't received it already, check your mailbox. ED officially mailed fiscal year (FY) 2000 cohort default rates (CDRs) to schools on September 9, 2002.

Closed School Corner
The Department of Education announces seven new closures and one correction.

TG Updates

Reminder: Free Fall Teleconference Coming Soon
There's still time to plan to participate in TG's upcoming telephone conference on Student Loan Forgiveness and Employee Repayment Programs, which will be held on Thursday, September 26, 2002. The telephone conference will feature Sam Wilson, TG's Assistant Vice President of Customer Assistance, and Steven Smith, TG's Assistant Vice President for Strategic Planning.

TG Offers Listing of Private Student Loans
The growing need for private loans has prompted schools to research various private lenders to assist their students in making informed decisions about this form of financial aid. TG, with the assistance of the National Council of Higher Education Loan Programs (NCHELP), has made this research simpler by adding to its innovative information resources for customers a Private Student Loan Directory at www.tgslc.org. This comprehensive listing, compiled semi-annually by and posted in agreement with the Greentree Gazette, includes information on all lenders offering private education loans.

Legislative Update

The September 12 issue of the Legislative Report provides a status of FY 2003 appropriations for primary higher education and student financial aid programs. Read the details at www.tgslc.org/lege_report/
2002/lr_020912.cfm.

Quick Links

• Cohort Default Rates
• Private Student Loan Directory

This, That, and the Other...

In the first year since its inception, visitors to TG's Support Knowledgebase, located at http://tg.custhelp.com/
cgi-bin/tg.cfg/php/enduser/
home.php (for students and borrowers) and http://tgslc.custhelp.com/
cgi-bin/tgslc.cfg/php/enduser/
home.php (for schools and lenders), have viewed over 28,000 answers.

This means that from September 2001 to August 2002, thousands of TG's customers have gone to the Support Knowledgebase to view one of the hundreds of informative and helpful answers to questions about loan issues stored in the system's database.

Visitors to the Support Knowledgebase can:

• Submit questions for direct answers,
• Browse or search existing questions and answers, and
• Set up a "My Stuff" section that helps them organize the questions they submit and the answers they receive.

Check out this exciting and evolving student loan resource!

Take a look at Adventures In Education, TG's Public Awareness web site.