Shoptalk Online 311

 Subscribe  ||  Email to a Colleague  ||  Printer-friendly Format  ||  Index of Past Issues 

Federal Updates

Constitution Day resources are emerging
TG has recently become aware of several resources that can assist schools seeking information and materials to develop their Constitution Day programs.

TG Updates

Helpful Resources: TG Online provides free access to financial aid forms and TG publications
TG provides a quick and easy way for customers to order printed forms, brochures, publications, and other materials. By ordering through TG Online at www.tgslc.org/forms/index.cfm, financial aid professionals can order the items their offices need to efficiently serve their families, students, and borrowers.

Skill builders: Learn the PURR Principle
Everyone at some point has experienced poor customer service. Whether on the phone or in person, not receiving the service you expect from someone you are doing business with can cause anger and frustration and make you lose faith in that company or service provider.

PLUS Credit Connection™ saves University of St. Thomas time, resources, improves customer service
TG's PLUS Credit Connection™ (PCC) provides schools and parents with electronic notification of PLUS loan approvals from lenders in just minutes. This capability, offered through TG Loans By Web™, saves schools valuable time by allowing them to submit only approved loans for guarantee.

Coming up…
The following events are scheduled for the upcoming month.

Legislative Update

The June 21 issue of TG's Legislative Report includes an update on the remaining few weeks of the first session of the 109th Congress, including the status of 11 appropriations bills yet to be passed. Keep up with the latest developments by reading the full report on TG Online at www.tgslc.org/lege_report/index.cfm.

Tip of the Week

Have questions about processing student loans for the upcoming academic year? Don't forget that you can always Ask TG™.

This, That, and the Other...

Research scientists at some colleges are shedding their reputation of being aloof and maybe just a little intimidating by adopting pets for their laboratories, according to an article in the June 24 issue of The Chronicle of Higher Education. Cats, iguanas, and Jack Russell terriers have found homes in the chemistry and biology labs of various colleges and universities. Some serve as mascots and others as good luck charms, but all of them keep their owners company during research sessions that can last until the wee hours of the morning. To learn more, visit http://chronicle.com/prm/
weekly/v51/i42/42a00601.htm
. Chronicle membership is required to access the article.











TG
P.O. Box 83100
Round Rock, TX 78683-3100
(800) 252-9743
(512) 219-5700
(512) 219-4560 speech and hearing impaired.

Shoptalk Online is published by TG. Unless specifically noted, the policies and procedures outlined in Shoptalk Online apply only to loans made under TG's guarantee and not to loans underwritten by other guarantors.

To ask questions about the articles in Shoptalk Online, please contact Communications at (800) 252-9743, ext. 4732 or communications@tgslc.org.

Contributors to this edition: David Garza, Kelly Kaelin, Art Martinez, Susan Martinez, and Sam Wilson. Edited by TG Communications and Policy and Regulatory Affairs. Designed by TG Communications.

©2005 Texas Guaranteed Student Loan Corporation.
AdvanTG Web, TG Loans By Web, PLUS Credit Connection, and the TG logo are trademarks of Texas Guaranteed Student Loan Corporation.