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TG Updates


Shoptalk Online 435, December 18, 2007
 

TG Updates

Amy Kasper joins TG as a regional account executive in California

Amy Kasper has joined TG as a regional account executive in California.

Amy Kasper

Amy, who will be based in Orange County, has 14 years of experience in the student loan industry, all of it in Southern California.

Mostly recently, Amy was an account executive for Southern California with FinanSure Student Loans. Prior to that, she served four years as an assistant vice president and account executive for Southern California and Arizona with SunTrust Education Loans.

Amy began her career in 1993 as a financial aid counselor at Vanguard University in Costa Mesa, Ca. where she worked for 10 years. She was Vanguard's director of financial aid from 1999-2003.

She earned a Bachelor of Science degree in finance from the University of Illinois.

"Amy's experience in the student financial aid industry and her knowledge of California make her an ideal addition to our expanding team in the state," said Kevin Struckhoff, TG's assistant vice president for relationship management and consulting. "She has strong relationships in the industry, particularly in California, that will serve her well in this new position."

To learn more
Amy can be reached at (800) 252-9743, ext. 6739, or by at amy.kasper@tgslc.org.

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TG appoints Paulette Manarchuck as a regional account executive in Florida

Paulette Manarchuck has joined TG as a regional account executive in Florida.

Paulette Manarchuck

Paulette, who will be based in Tampa, has 12 years of experience in the student loan industry, all with American Education Services (AES) in Harrisburg, Pa.

Mostly recently, Paulette was AES’ events and sponsorships manager. From 1998 to 2006, she served as the education services group coordinator for New York, New Jersey, Pennsylvania, and Florida.

Paulette spent her first three years with AES as a customer service representative, and also worked in guarantor insurer relations.

She received a bachelor of arts degree from Valley Forge Christian College in Phoenixville, Pa.

“Paulette’s experience in customer and client services will be a great asset to our efforts in Florida,” said Kevin Struckhoff, TG’s assistant vice president for relationship management and consulting. “She has strong working relationships with schools in the state.”

To learn more
Paulette can be reached at (800) 252-9743, ext. 6717, or by at paulette.manarchuck@tgslc.org.

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Offer your graduating seniors TG’s redesigned resource on consolidation — Consolidation Station

Getting the facts on student loan consolidation in a direct, reliable form is important for you and your students — it’s also a priority with TG. We show you how important with the products and services we offer for consolidation, including our website — Consolidation Station. Consolidation Station (www.ConsolidationStation.org) provides consumers a one-stop shop for consolidation information. In its simple format and concise language, the site describes the consolidation loan process, lays out a borrower’s options, and even offers a search tool for quickly finding and choosing a lender.

Recently, TG redesigned the site to make it a stand-alone resource. The site offers the same great features but comes with a new look that provides broader student appeal and more intuitive navigation.

Focus on choice

The restyled Consolidation Station retains its impressive array of information on every aspect of consolidation. It structures this information in a user-friendly format so that borrowers who are just learning about consolidation can find answers quickly. “Is consolidation right for me?” and “Am I eligible?” offer a straightforward introduction to the consolidation program and anticipate questions students might have as they begin to consider consolidation. “Consolidation Process” lays out the step-by-step procedure, and “What about repayment?” provides clear examples of the range of monthly payments borrowers can expect given various terms.

One of the bonuses of the site remains the lender search feature, which offers a flexible search engine for finding a lender and even beginning the consolidation process. Using the feature, borrowers can locate lenders several different ways. They can view and choose from a readymade list of lenders; search for a lender by entering a name or a keyword from the name; or locate their TG-guaranteed loans, or all their loans, to identify current or past lender(s).

The “FAQs” section continues to provide comprehensive information on a range of issues that affect consolidation, including underlying loans, grace period, deferment, repayment periods, and much else.

Lastly, a separate “Contacts” page offers borrowers three points of support outside of the website itself — by phone, by , and through a searchable database of questions called Ask TG™.

Taken together, the website’s features and content provide borrowers with easy access to consolidation information and a better foundation for making an informed choice on consolidation. If you’re looking for a single resource for helping your graduating seniors understand consolidation, consider Consolidation Station.

To learn more
To find out more about TG's Consolidation Station, visit www.ConsolidationStation.org. For questions about the site, contact TG's product support team at (800) 332-1455, or send an message to product.support@tgslc.org.

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TG and national education finance council to recognize successful efforts in student debt management

As borrowing for college continues to increase rapidly, helping students maintain repayment and stay out of default on loans becomes tougher. This year, about $85 billion in federal student loans are being assumed by college students, a 43 percent increase from only five years ago.

TG and the Council for the Management of Educational Finance will again recognize institutions that have performed extraordinarily well in the areas of debt management and default prevention with the 2008 Commitment to Student Success Awards.

The 2008 awards will go to schools that have implemented strategies, which have proven effective in curbing student loan defaults over extended periods of time, beyond the minimum federal requirements. TG and the Council use the awards to highlight innovative strategies and successful programs that help students manage debt and successfully repay student loans.

"Postsecondary institutions are being challenged more and more to develop sound strategies to help students avoid defaulting on loans, in addition to managing their day-to-day operations," said Lynn Barnes, co-chair of the Council and director of special programs in the financial aid office at Texas A&M University. "These awards are a good way to recognize those schools that are developing successful programs in this area, and to encourage the sharing of those ideas that are having a positive impact on student success."

Applications will be considered from institutions that are Title-IV eligible and that are participants in any of the federal student loan programs. Financial aid professionals with a strong background in debt management will review the applications. Each applicant will be evaluated on innovation, collaboration, resources, student impact, and successful measures and results.

To apply
The deadline to submit an application is Friday, February 15, 2008. An application and more information about the awards program and the Council for the Management of Educational Finance are available at www.tgslc.org/council.

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TG host webinar on EFT processes for schools and lenders

TG provides convenient, electronic training for financial aid professionals on-the-go. This week, TG will present a special webinar on TG's Electronic Funds Transfer (EFT) processes for schools and lenders.

This teleconference will be a high-level overview of TG's EFT process. Presenters will provide EFT statistics, touch on EFT customization options, as well as discuss timelines for both TG's traditional three-day model and the Next Day Funding model. In addition, the training will briefly review EFT reports for customers and describe how these reports can be accessed.

Webinar time
EFT Overview for Schools and Lenders
Wednesday, December 19th
10:00 a.m. - 11:00 a.m. CST

Click here to visit the registration page.

Contacts
If you have any questions regarding the upcoming webinars, please contact Lisa Felder, external product training coordinator, at lisa.felder@tgslc.org. If you should need technical assistance with TG's products, please contact our TG product support team at (800) 332-1455, or send an to product.support@tgslc.org.

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Updated integrated regulations available on TG Online

TG is pleased to announce the availability of an updated integrated regulations compilation for our customers. The updated compilation incorporates changes from the 9/11 Discharge final rule that was published on September 28, 2007, and the General Provisions and Loan Provisions final rules that were published on November 1, 2007.

To assist customers in using this resource, TG has combined the integrated regulations into one easy-to-use searchable PDF.

  • Part 600 — Institutional Eligibility Under the Higher Education Act of 1965, as Amended,
  • Part 668 — Student Assistance General Provisions,
  • Part 682 — Federal Family Education Loan (FFEL) Program, and
  • Part 685 — William D. Ford Federal Direct Loan Program.

The PDF shows the language that has been stricken as well as language that has been added. The language is color coded to indicate the final rule package from which they originate. Additionally, each part, section, and appendix has been bookmarked for easy navigation.

Accessing the bookmarked integrated regulations
To access this practical research tool, visit TG Online at www.tgslc.org/policy/intreg.cfm.

More information
For more information about the final rules, see Shoptalk Online, editions 431-434. For questions about the updated integrated regulations, contact TG customer assistance at (800) 845-6267, or send an message to cust.assist@tgslc.org.

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