TG Updates

TG issues 2008 edition of School Fact Sheets about Texas colleges, lenders

TG has issued the latest edition of its School Fact Sheets, a useful publication about Texas institutions of higher learning and lenders that provide loans to their students.

The 2008 edition includes pertinent information about Texas two- and four-year public and private institutions and proprietary schools, along with key data about the schools and the students they serve — including demographics, typical federal student loan debt loads, official cohort default rates, and loan volume information.

In keeping with its corporate mission, TG creates and makes available this information in furtherance of its responsibilities as administrator of the Federal Family Education Loan Program (FFELP).

The update of School Fact Sheets is available in an interactive HTML version and lists lenders providing FFELP loans at schools, with helpful links to each Lender Fact Sheet. The information is updated monthly.

"School Fact Sheets has evolved into a well-read resource for many, including prospective students and their families, as well as those interested in keeping up with trends and issues in the higher education and lending communities," said Jeff Webster, TG's assistant vice president for research and analytical services. "The feedback we receive consistently indicates that schools, lenders, legislators, and others find the information relevant and useful in helping them understand the costs of higher education in Texas."

The School Fact Sheets include data from TG, the U.S. departments of Education, Agriculture, and Housing and Urban Development, the Texas Higher Education Coordinating Board, the Independent Colleges and Universities of Texas, Texas Legislative Council, and various other sources.

To learn more
TG's School Fact Sheets can be found at www.tgslc.org by going to "Schools" and selecting "School Fact Sheets" under the "More Resources" category.

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Order your 2008 TG Calendar

It’s not too late to pick up your copy of the 2008 TG Calendar. If you’re looking for a convenient tool for tracking conference dates and holidays, one that fits on your office or cube wall and that doubles as a source of inspirational art for you and your staff, order the 2008 TG Calendar.

The calendar offers a month-by-month listing of many industry events such as regional and state financial aid conferences, as well as all federal holidays. Each page also features a concise default prevention tip for your or your students. These tips range in subject from planning a default prevention campaign to sending out reminders to students ending their grace period.

A message of commitment
The calendar takes its thematic cue from your work as a financial aid professional — making a difference in the lives of students and families. TG supports that endeavor and reflects that support in publications like the calendar, and through our industry-related training program, the TG Speakers Bureau. With these trainings and printed materials, we try to make a difference for you as you help others. To illustrate how, each page of the calendar includes a description of a Speakers Bureau session, including particular workshops on customer service in financial aid and managing a financial aid office efficiently.

Vivid photography for each month underlines the training theme and offers some beautiful imagery to glance at throughout the year. The calendar serves as great wall art, not to mention a reminder of important financial aid events and default prevention strategies. In addition, contact information for TG's training on financial aid and industry topics is featured on every page.

To order the 2008 TG Calendar
You can order the 2008 TG Calendar by visiting TG Online at www.tgslc.org/order/index.cfm.

To find out more about TG training
Would you like to learn more about the many training opportunities TG offers through its Speakers Bureau? Visit www.tgslc.org/speakers/index.cfm to review the complete training catalog. TG can adapt particular sessions to the needs of your financial aid office. To find out how, contact your account executive at (800) 252-9743, or send an e-mail message to relationship.management@tgslc.org.

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Spring training: Get into financial aid-shape with TG's industry workshops at regional and state conferences

Cold weather still has a grip on major parts of the country, but spring, in the form of March and April financial aid conferences, is just around the corner. Start planning your "training regimen" for learning the latest in regulatory news and industry trends. TG offers some help with a number of workshops and financial aid-focused sessions at state and regional conference events. These seminars consider a range of issues from federal regulatory changes to streamlining your campus default prevention campaign.

TG's trainers will be presenting at conference gatherings in New Mexico, New York, Texas, Kansas, and Illinois, to name just a few. To learn more, read through the following short session descriptions. During each session, participants will hear from TG's seasoned professionals in student loans and have time to ask questions and get direct feedback. A complete listing of conferences which feature TG training can be found online at www.tgslc.org/abouttg/calendar.cfm.

A partial list of TG's upcoming conference and regional trainings

New Mexico Association of Student Financial Aid Administrators (NMASFAA) Spring Conference, Las Cruces, N.M., March 6

• Verification in the Financial Aid Office: Whether you're a new or experienced aid administrator, verification can be a frustrating, even intimidating process. In this session, participants will review basic verification requirements; discuss what information must be verified versus what schools may choose to verify; and address common, recurrent questions and difficult situations.

Lender Workshop, New York, N.Y., March 11

• Federal Update: With this session, attendees learn more about recent activities that may affect the FFELP. Updates on various issues including federal common forms, Dear Colleague letters issued by the Department of Education, proposed and final federal regulations, and pending legislation are all explored in this workshop.

Kansas Association of Student Financial Aid Administrators (KASFAA) Spring Conference, Topeka, K.S., April 3

• Crafting the Keys to Customer Service: Financial aid offices work much like any business office, and, just like businesses, can benefit from a careful review of office procedure and customer service. This session takes a particular look at customer service in the financial aid context. Participants learn how to build customer-focused organizations, identify internal and external customers, and work together to define world-class customer service for students seeking financial aid. Trainers provide a review of current research in business and higher education and focus on specific steps that FAOs can take to improve customer service.

TG Regional Training, Albuquerque, N.M., May 9

• Policy Potpourri: During this session, presenters use a game-show format to test the audience's knowledge of regulatory policy and federal student aid trends. The interactive presentation leaves participants knowing more about financial aid and entertains them at the same time.

To learn more
Would you like to learn more about the many industry training opportunities TG offers through its Speakers Bureau? Visit www.tgslc.org/speakers/index.cfm to review the complete training catalog. Keep in mind that TG can adapt a particular training session to meet the needs of your financial aid office. To find out how, contact your account executive at (800) 252-9743, or send an e-mail message to relationship.management@tgslc.org.

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