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Shoptalk Online 443, February 26, 2008

Tech Report

TG adds data to e-sign post for TG Loans By Web™

Within the TG Loans by Web application process, TG gathers borrower demographic information. To assist with the e-sign function, TG provides a form-post to the lender containing this demographic information. Lenders may use this information to pre-populate their e-sign site in order to streamline the procedure for their borrowers. TG's lender customers requested that the borrower's e-mail address be added to the information provided in the form-post when the borrower is transitioned to their site.

TG is pleased to announce this functionality will be included in our Fall 2008 release of TG Loans By Web enhancements. Adding this data to the form-post will help improve a lender's ability to effectively communicate with the borrower and eliminate duplicate data-entry for the borrower.

Change to lender systems
Lenders may need to make programming changes to recognize, capture, and use the new e-sign information. TG is taking this opportunity to notify lenders early in the TG project cycle, in order to allow lenders sufficient time to make the necessary changes to systems. Please communicate this information to your development staff for prioritization in your development schedule.

Code to include
The borrower's e-mail address will be included as an additional attribute, which will always be included in the form-post. Below is what a lender can expect to see in the form-post depending on whether or not the borrower provided his or her address.

If borrower has provided an e-mail address, the attribute will be formatted as follows:

<INPUT TYPE="hidden" name="CustEmailAddress" VALUE="borrower@domain.com">

If the e-mail address was not provided, the attribute will be formatted as follows:

<INPUT TYPE="hidden" name="CustEmailAddress" VALUE="">

The student's e-mail address will also be added to the form-post for future use, but will remain blank for now. TG will notify schools and lenders when we begin using this attribute to provide the student's e-mail address.

This attribute will be formatted as follows:

<INPUT TYPE="hidden" name="PLUSAltStdntEmailAddress" VALUE="">

To learn more
If you have questions about these changes, please contact your lender consultant. You can e-mail TG's lender relationships team at lenderrequests@tgslc.org.