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Trends and Issues


Shoptalk Online 524, October 6, 2009
 

Trends and Issues

Mapping Your Future® unavailable over coming weekend

Mapping Your Future® will undergo major website enhancements on October 10 and 11, making inaccessible some of its important products and services.

Products and services which will not be available include:

  • Online Student Loan Counseling — Students will not be able to complete counseling sessions, nor will they be able to retrieve their counseling record for a past session.
  • Integration of Loan Counseling — If a school's MPN is integrated with Online Student Loan Counseling, the school's system will not be able to query the database to verify if a student has completed loan counseling.
  • Financial Aid Office (FAO) Access area — Schools will not be able to log into their accounts.
  • SchoolExpress — Schools will not receive a response.
  • ExitExpress — Guarantors will not receive a response.
  • ServicerExpress — Servicers will not receive a response.

Mapping Your Future provides counseling sessions to a growing number of students; at the same time, the site provides counseling confirmation queries to more schools and guarantors. These enhancements will add capacity to the website in order to keep pace with the increase in demand.

For more information
For questions or more information, contact Mapping Your Future at feedback@mappingyourfuture.org.

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© 2009 Texas Guaranteed Student Loan Corporation