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Shoptalk 543, March 9, 2010

Industry Update

ED demos eCDR Appeals 3.0 functions

On March 5, 2010, ED announced the availability of recorded demonstration sessions for Federal Student Aid's Electronic Cohort Default Rate Appeals (eCDR Appeals) Release 3.0. Below is a summary of each session.

  • The School User Registration Demonstration Session (23 minutes) demonstrates how a school registers a Destination Point Administrator (DPA) and a regular user. Complete information is available in the eCDR Appeals Registration and User Account Guide.
  • The Incorrect Data Challenge (IDC) Preparation and Submission Demonstration Session for Schools (39 minutes) demonstrates how a user logs in; updates the school profile (especially important is a correct email address for the school); initiates, prepares, and certifies a case; creates an adjustment (including changing the data manager and attaching supporting documentation); receives a data manager response (including how a school provides additional information and requests clarification); and generates an IDC case detail report and a CDR change report.
  • The IDC Review and Processing for Data Managers session (25 minutes) demonstrates how a data manager reviews and responds to a case, requests additional information, and provides clarification.

Complete information for the IDC sessions is available in the eCDR IDC User Guide.

To view a demonstration session, it is not necessary to enter a recording key. To do so, simply enter your name and click "View Recording."

ED provides comprehensive information on the eCDR Appeals website.

More information
If you have questions about the eCDR Appeals application, User Guides or demonstration sessions, contact FSA staff by emailing fsa.schools.default.management@ed.gov, or by calling the Portfolio Performance Division Hotline at (202) 377-4259.

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ED releases revised Spanish deferment forms

Revised Spanish FFELP deferment forms are now available. ED released forms that reflect changes to the terms and conditions of deferments as mandated by the Higher Education Act of 1965, as amended by the Higher Education Opportunity Act of 2008 and the October 23, 2008, final rule published in the Federal Register. Use of the Spanish forms is optional.

The Spanish deferment forms include:

  • Economic Hardship Deferment Request (HRD)
  • Education-Related Deferment Request (EDU)
  • In-School Deferment Request (SCH)
  • Parent PLUS Borrower Deferment Request (PLUS)
  • Parental Leave/Working Mother Deferment Request (PLWM)
  • Public Service Deferment Request (PUB)
  • Unemployment Deferment Request (UNEM)
  • Temporary Total Disability Deferment Request (TDIS)

PDF versions of the Spanish forms are available on TG Online.

More information
For questions about deferments, contact TG customer assistance at (800) 845-6267, or send an email message to cust.assist@tgslc.org.

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NCHELP releases updated topical index

The National Council of Higher Education Loan Programs (NCHELP) has revised its Topical Index to include cites from the Higher Education Act (HEA) of 1965, as amended by recent legislation, and the Code of Federal Regulations, as amended by recently published final rules. A wide range of topics are arranged in alphabetical order, making this resource particularly useful in finding relevant language in the HEA and/or regulations.

The NCHELP Topical Index is available in PDF on TG Online.

More information
For questions, contact TG customer assistance at (800) 845-6267, or send an email message to cust.assist@tgslc.org.

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USCIS field office in San Francisco closed

Effective March 1, 2010, the U.S. Citizenship and Immigration Services (USCIS) closed its San Francisco Immigration Status Verification (ISV) Unit, leaving two field offices: Los Angeles and Buffalo, NY. Schools should review the updated list of USCIS field offices on the USCIS website to determine the correct USCIS field office for a given state or territory. Note that foreign schools should continue to mail their Immigration Status/Document Verification Request (G-845) forms to the Buffalo field office.

More information
ED included a copy of the current G-845 form in its March 4, 2010, Update on USCIS Field Offices. Refer to the December 28, 2006, Electronic Announcement for more information regarding the G-845 form.

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