On September 26, TG will make available a new version of the Integrated Default Assistant℠ (IDA℠), a Web-based tool for managing a school's cohort default rate. With this version of IDA, TG implements a key change, allowing schools to import delinquency data from multiple sources, including both loans guaranteed under the FFELP and loans made under the FDLP. This new feature helps schools to create a more comprehensive picture of a given cohort of borrowers. It also makes tracking and communicating with borrowers who have delinquent loans easier.
The information below describes other IDA enhancements and offers an overview of the process for transitioning current users to the new IDA.
IDA enhancements in detail
IDA features have been added or expanded to make managing cohort default rates simpler and more efficient. Here's a preview of application changes.
Transitioning current IDA users to new system
TG will manage the transfer of all data and information from the previous version of IDA. A password to access the new version of IDA will be emailed to users on September 26.
Existing school users will be able to access the revised application at myTG.tgslc.org/school beginning Monday, September 27.
School users will log in using their current user IDs and passwords emailed on September 26. IDA will then prompt users to change their passwords and create identity verification, or challenge, questions for the password. Schools can continue to access IDA through AdvanTG Web™; however, users will be required to log in twice, once to AdvanTG Web and then again to IDA.
Training to use the enhanced IDA will be available via a pre-recorded webinar, which will be made available to users by Sunday, September 26. Shoptalk will notify readers about the webinar as soon as it becomes available. Note that online help will be accessible from each Web page of the IDA application. Users can also request IDA training by contacting their account executive at (800) 252-9743.
A note about data loads to IDA — Because of the release, there will not be a data load to IDA on Saturday, September 18. Regular data loads will resume on Saturday, September 25.
For questions about using IDA
If you have questions about using the enhanced IDA, please contact TG's product support group at (800) 332-1455, or send an email message to email@example.com. TG offers IDA at no cost to Texas schools and schools outside of Texas that have borrowers with TG-guaranteed loans. A school's TG account executive can provide more details.
For more information
To learn more about IDA, contact your TG account executive at (800) 252-9743, or send an email message to firstname.lastname@example.org.
As students transition from college to career, it's vital to keep them aware of any federal student loan obligations they take with them. Among other materials, TG offers a brochure on Income-Based Repayment (IBR) and two statement stuffers, one on IBR and another on using NSLDS. Order these printed materials for your office lobby or provide them directly to students as mailings or handouts.
TG's Income-Based Repayment brochure describes the newest repayment plan, which could potentially benefit a variety of borrowers of federal student loans, including those experiencing difficulties in meeting their student loan payments. For borrowers who qualify, IBR sets an affordable monthly payment based on income, federal student loan debt, and family size. TG's brochure defines IBR and offers a number of repayment examples that illustrate the possible payment amount reduction under the IBR plan. The brochure also describes how borrowers can apply for IBR and lists the types of loans that are eligible to include under an IBR plan. To help borrowers learn more, the brochure's back panel offers a list of TG's resources, including information about TG's IBR calculator, online help, and phone support.
NSLDS and IBR statement stuffers
TG offers a new statement stuffer to borrowers on using NSLDS — "Know who you owe℠." Many students have student loans with various lenders. NSLDS offers a principal source of information for these borrowers who will need to monitor outstanding loan balances, loan statuses, and loan holders. TG also offers "What is IBR?," which outlines the latest repayment plan option for borrowers.
To order printed materials
You can order the Income-Based Repayment brochure and two statement stuffers online by visiting TG Online.
For questions about repayment
If you have questions about information available in the brochures, please call TG customer assistance at (800) 845-6267, or send an email message to email@example.com.
Preventing and reducing default is a collaborative effort. Schools often form committees from various campus departments, which work together to spearhead default initiatives. In the same vein, TG offers its own expertise via default aversion consultants who meet with financial aid and student services professionals, providing an outside perspective on what schools can do to enhance their default management efforts.
Here's how TG's consultants offer help.
Meet TG's default aversion consultants
TG Online offers a short bio of each of TG's default aversion consultants. Refer to the information for each consultant to contact an individual.
A tough economy and climbing default rates are causing many schools to examine their default management plans with an eye to building new or more effective strategies. If you're enhancing your campus default prevention program, you'll find some ready support in TG's default aversion self-assessment tool.
Details and advantages
TG's self-assessment tool provides a series of questions on various aspects of default prevention to help schools evaluate processes and goals; compare recent CDRs with other similar types of institutions; and learn more about strategies designed to improve a school's default aversion effectiveness.
The self-assessment offers a number of advantages to schools. Schools can use the tool whenever they need it. Sections have been expanded to help consider aspects of default prevention, including a school's default aversion committee, enrollment management committee, latest CDRs, campus environment for students, and borrower interactions. At the end of the evaluation, schools have the opportunity to schedule an in-person consultation with one of TG's default aversion consultants, who will use the results of the school's self-assessment as a blueprint for recommending various strategies and tools to help improve the school's default prevention initiatives.
Access TG's Default Aversion Self-Assessment Tool through TG Online. You can learn more about TG's extensive set of default aversion products and services by contacting a TG account executive at (800) 252-9743 or sending an email message to firstname.lastname@example.org.
TG's policy experts offer webinars on various industry issues throughout the year, including several in FY 2010 on default prevention-related topics. A recording of each session is posted to TG's online archive within a day or two of the broadcast. Schools will also be able to view session handouts and, in some cases, a copy of the Q&A that followed the session. Below is a summary of this year's default prevention webinars.
Visit TG Online to view the complete webinar archive along with the default prevention webinars listed above.